Our approach is to take a wholistic and customized approach to the challenge of performance enhancement. We typically work with management to identify which building blocks (see diagram below) need to be enhanced to produce superior performance and then plan implementations steps.
Our approach is to conduct an audit using our proprietary checklist, gaining information through observation and interviews with key stakeholders. The results, recommendations and plans are shared with decision makers. Our mandate can continue with the implementation phase, but we ensure that we remain as much as possible in the background so that ownership is placed firmly in the hands of those responsible for the changes.