Managers have traditionally evaluated their success based largely around historical financial measures. Living by measures such as ROI, monthly profit, profit margins and others has been the obsession of short-term driven thinking.
Forward thinking leaders act differently. In a word where change is radical, unpredictable, swift and necessary, they think about leading change rather than being dragged along by it. To do so they think and plan strategically. And they track performance holistically, considering all stakeholders, the past as well as the future
The Balanced Scorecard is a measure of strategic success. It can simultaneously track our progress in four key areas: service to customers, financial benefits, the effectiveness of internal processes, the ability to innovate and build leadership bench strength. As such its implementation is becoming a weapon of significant strategic value.
This workshop will give executives the enthusiasm and tools to set up a Balanced Scorecard in their area of responsibility.
By the end of this workshop, participants will be able to