Coaching & Mentoring

Leading by Coaching and Mentoring

Gain Fundamental Skills for Unlocking the Potential in People


At a time when nearly 40% of managers are likely to be retiring over the next decade, the need for developing the next generation of leaders has become critically important. The challenge for many managers is to regard their employees as a talent pool that needs developing.

Today’s most effective managers have discovered that adopting a coaching style of leadership can bring about dramatic improvements in competence, confidence and performance. They have also learned from the best practices that are used to create superb athletes and performing artists.. In this action-packed workshop, you will learn vital coaching and mentoring skills used by great leaders for developing competencies and confidence in people. You’ll also promote a “can-do” attitude for getting the job done well.

Note: to get full benefit from this course, please enroll early to allow yourself time to complete the pre-work activities.


  • Assess your strengths and weaknesses as a coach and mentor
  • Identify your preferred coaching style and evaluate its effectiveness
  • Learn new ways of coaching people to achieve superior performance
  • Improve performance by raising the expectation bar
  • Set challenging goals with your people
  • Use measurement to improve ownership and accountability
  • Recognize and reward people in new and innovative ways
  • Deal assertively with performance that fails to meet expectations
  • Mentor anyone in your organization
  • Know when to use any of the three key mentoring strategies
  • Learn the secrets of giving advice effectively
  • Help people to solve their own problems
  • Create customized learning and development plans for staff
  • Empower people to take responsibility for their own learning and career development


  • The Manager’s Changing Role as a Coach
  • Coaching Styles
  • The Coaching Toolkit
  • Mentoring
  • New Approaches to Talent Management
  • Creating customized learning plans


As part of the program, you will receive:

  • a pragmatic workbook containing step-by-step instructions on how to set up a coaching and mentoring system in your work area
  • a 360-degree instrument to measure your coaching and mentoring style and its effectiveness


This workshop is for line managers, team leaders and others who have the responsibility of coaching people for increased performance. Staff people who create mentoring systems will also benefit from attending.

The course does not require any previous coaching familiarity. The program is particularly useful for those with fewer than five years of on-the-job experience.

To get more details about this world-class program and how it could be customized for your organization, e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

© 2018 Charney & Associates Inc.